DO YOU OFFER FREE SHIPPING?
Free shipping is offered on orders above $150 to US customers
WILL I RECEIVE A TRACKING NUMBER?
Absolutely, once we process your shipping label you will receive an automated email with tracking that will give you tracking information. Tracking information will be sent to the email you added to make your purchase. If you checked out with PayPal it will go to your PayPal email account.
HOW LONG WILL IT TAKE TO RECEIVE YOUR ORDER?
The actual shipping time and delivery date will vary depending on your location.
We process orders on working days during the week.
You can refer to the standard shipping time below:
-On average, orders ship 1-3 business days from the date of purchase.
-Orders may arrive approximately 2-10 business days after being shipped, depending on the shipping preferences you choose at check-out.
DO YOU SHIP USING SUSTAINABLE PACKAGING?
Yes! we ship using biodegradable mailers and boxes. Additionally we collect and recycle all the plastic packaging that we receive our products in using Terracycle's recycling box program.
DO YOU SHIP CARBON NEUTRAL?
Yes, we do! We pay to offset the carbon footprint of shipping your item to you. We do this for you. The funds go directly into programs that support environmental projects that preserve wild spaces that are carbon "sinks" or that store carbon naturally, like old growth forests. Alternatively, funds may be allocated to projects that are technological in nature; reducing emissions directly from the air, or to technologies preventing their creation.
HOW MUCH DOES SHIPPING COST?
The shipping fee varies depending on the shipping destination and the number of items you purchase. You can check the estimated shipping fee by adding items to your cart, proceeding to checkout, entering your email address and shipping address. The exact shipping fee will be automatically updated and displayed on the checkout page.
WHERE DO WE DELIVER?
We currently ship within the US and to Canada
CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not accept shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
We support shipments to PO Boxes, but we cannot ship to Military APO/FPO addresses.
WILL I BE CHARGED TAXES?
If you live in a state that requires you to pay sales tax, you will be charged the applicable tax amount to be remitted to your state on our behalf.